300-085 CAPPS Implementing Cisco Collaboration Application v1.0

Exam Number 300-085 CAPPS
Associated Certifications CCNP Collaboration
Duration 75 Minutes (55 - 65 questions)
Available Languages English

This exam tests candidates on the integration options of Cisco Unified IM and Presence, Cisco Unity Express, Cisco Unity Connection, Cisco Prime Collaboration, and Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution. It covers voice messaging deployment scenarios, Cisco Unified IM and Presence features, and the implementation of Cisco Jabber. The exam also covers Cisco Prime Collaboration features and the role of Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution.

Exam Description
The Implementing Cisco Collaboration Applications (CAPPS) exam is a 75 minute 55-65 question assessment that tests candidates on the integration options of Cisco Unified IM and Presence, Cisco Unity Express, Cisco Unity Connection, Cisco Prime Collaboration, and Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution. It covers voice messaging deployment scenarios, Cisco Unified IM and Presence features, and the implementation of Cisco Jabber. The exam also covers Cisco Prime Collaboration features and the role of Cisco TelePresence Management Suite in a Cisco Unified Collaboration solution.

The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

1.0 TMS 15%
1.1 Describe the Operation of TMS management and functions (conference control center, reporting, etc.)
1.2 Use TMS to setup and establish calls

2.0 Provisioning (TMS) 14%
2.1 Understand system components for provisioning
2.2 Configure the VCS and TMS to enable provisioning

3.0 Cisco Jabber 18%
3.1 Configure Cisco Jabber on UCM/Presence
3.2 Configure UDS for Cisco Jabber
3.3 Configure VCS Control and TMS for Cisco Jabber Video for TelePresence and other Cisco Jabber clients for collaboration edge deployments
3.4 Explain how Presence works and its role with VCS or Expressway
3.5 Configure BFCP (desktop sharing)

4.0 Configure Cisco Unity Connection 25%
4.1 Integrate Cisco Unity Connection and Cisco Unified Communications Manager
4.2 Configure Cisco Unity Connection system settings
4.3 Describe call management options
4.4 Configure call routing options
4.5 Configure Cisco Unity Connection partitions and search spaces
4.6 Configure account policies, subscriber classes of service, and subscriber templates
4.7 Import user accounts into Cisco Unity Connection
4.8 Configure Cisco Unity Connection video features
4.9 Troubleshoot Cisco Unity Connection

5.0 Configure Cisco Unity Express Using the GUI 10%
5.1 Integrate Cisco Unity Express and Cisco Unified Communications Manager Express
5.2 Configure Cisco Unity Express system settings
5.3 Configure call routing options
5.4 Configure auto attendant
5.5 Configure account policies, subscriber classes of service, and subscriber templates
5.6 Import user accounts into Cisco Unity Express from Cisco Unified Communications Manager Express
5.7 Troubleshoot Cisco Unity Express

6.0 Implement IM and Presence Solution 18%
6.1 Describe the function and operation of Cisco Unified IM and Presence
6.2 Describe Cisco Unified IM and Presence solution components
6.3 Describe the Cisco Unified IM and Presence solution communication flows
6.4 Configure Cisco Unified Communications Manager for integration with Cisco Unified IM and Presence
6.5 Troubleshoot Cisco Unified IM and Presence

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QUESTION 1
Refer to the exhibit.


Which statement about the jabber-config.xml partial output is true?

A. 10.255.10.10 is the LDAP server address.
B. The client connects to the directory server by using SSH.
C. 10.255.10.10 is the Cisco Unified Communications Manager IM and Presence Service address.
D. The client connects to the directory server by using HTTPS.

Answer: D

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QUESTION 2
Which parameter is used to accommodate the local dial plan in Cisco Unity Connection when the Voice Profile for Internet Mail location is configured?

A. Remote Phone Prefix
B. Simple Mail Transfer Protocol Domain Name
C. IP Address
D. Display Name
E. Dial ID
F. Route Patterns

Answer: A

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QUESTION 3
Which four configurations should you enable on Cisco Unified Communications Manager for integration with Cisco Unified Communications Manager IM and Presence Service? (Choose four.)

A. Enable Cisco CallManager service
B. Enable Cisco TFTP service
C. Enable Cisco CTIManager service
D. Enable Cisco AXL Web service
E. Enable Cisco CARWeb service
F. Enable Cisco Extended Functions service
G. EnableCisco Instant Messenger service
H. EnableCisco Unified Presence service

Answer: A,B,C,D

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QUESTION 4
The UDS for contact resolution is enabled in the service profile configuration of the Cisco Unified Communications Manager. Which action can you execute with your Jabber Desktop?

A. modify users
B. search users
C. change users
D. delete users

Answer: B

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QUESTION 5
On Cisco TelePresence Management Suite, which two call control devices are supported for call control and setup? (Choose two.)

A. Cisco Unified Communications Manager Express
B. Cisco TelePresence Video Communication Server
C. Cisco Unified Border Element
D. Cisco Unified Communications Manager
E. any SIP-capable call control system

Answer: B,D

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Exam 220-902 CompTIA A+ Certification Exam

Today’s IT professionals face an ever expanding variety of technical issues. CompTIA A+ 220-902 & 902 has been updated to address the
increased diversity of knowledge required of today’s technicians and validates what is currently necessary to perform effectively on the job.

“A+ opens the door to understanding mobile device sensors, small and large storage, as well as wired and wireless transmission standards.
These three things are, in many ways, three pillars for the Internet of Things

The New A+ Preparing today’s IT pros for tomorrow’s technology
A+ 900 SERIES DOMAINS
Hardware 34%
Networking 21%
Mobile Devices 17%
Hardware & Network Troubleshooting 28%

Candidates still earn the CompTIA A+ certification by passing two CompTIA A+ exams: 220-902 & 220-902.
Both exams include multiple-choice and performance-based questions that require candidates to solve real-world problems.

What’s Changed and Why

SECURITY
Security is not just for the Security Administrator. Help desk and technical support professionals form one of the first
lines of defense for any organization.

• While the Security domain weighting remains the same at 22%, there is an increased emphasis on the ability to apply
security-related knowledge. For example, candidates are asked more frequently to “deploy” and “use” security best practices,
rather than simply “describe.”

• The sub-objectives for the Security domain have also been expanded to reflect the increased attack surface of a typical
organization along with the resources and tools that have arisen to protect it. For example, compare sub-objective 3.4 in A+
902 with sub-objective 2.3 in A+ 802.

• Security concerns permeate both the 901 and the 902 exams. In fact, 8 of the 9 total certification domains have an objective
or sub-objective containing a security consideration.

HARDWARE
Broad adoption of a variety of computing devices demands more of today’s IT technicians.

• Mobile devices earn their own hardware-focused domain on the 901 exam.

• The new exams are weighted less heavily toward PC-focused hardware, decreasing from 51% spread across two domains on
the 801 exam to 34% on the 901 exam.

• While the weighting changes (meaning the total number of items presented), the range of knowledge specific to hardware
remains intact – familiar printer and PC hardware objectives remain on the exams.

NETWORKING
The increasingly network-aware help desk/tech support environment requires command of networking principles to
perform the IT support role.

• Enterprises increasingly rely on a combination of cloud and on-premises IT systems. For those supporting those
systems and their users, cloud concepts must be well-understood. The A+ 900 series starts an IT pro on that journey
with an introduction to cloud and virtualization, the cloud’s core underlying technology.

• Like the 800 series exams, the 900 series continues the emphasis on a tech’s ability to apply core concepts and protocols such
as IPv4, IPv6, DHCP, and subnet mask to set up and support wired and wireless networks

MOBILE DEVICES
Mobile continues to dominate personal and business technology with multiple types of systems tied to one user.

• 5 of the 8 new objectives found in the 900 series belong to mobile devices.

• Mobile devices break out of their single-domain treatment. Previously they were covered only in 802, now 220-902 covers
mobile device hardware and 220-902 covers mobile device applications, operating systems and security.

• Also added are items specifically related to troubleshooting mobile device issues.

SOFTWARE, HARDWARE & NETWORK TROUBLESHOOTING
Customers increasingly demand instant, accurate diagnosis and resolution.

• The IT role has expanded from supporting desktops and laptops to include myriad types of other devices, from laptops and
mobile phones to industrial sensors and wearables.

• The demand is high for quick accurate problem solving.

• Technicians must consider many different scenarios when solving a problem including:
- Wireless
- Mobile
- Cloud Technologies

• Troubleshooting is represented on both A+220-902 and A+ 220-902. Previously, it was only represented on A+ 802.

OPERATING SYSTEMS
Technicians need to increase their knowledge of operating systems across a wide variety of devices to effectively support the end user.

• The 900 series features a Windows OS domain along with a second OS-focused domain
- The second OS domain includes objectives requiring a working knowledge of Mac OS X and Linux.

• Operating systems serving as the platforms for mobile device applications – including iOS, Android and Windows – are covered within the 220-902 exam.

---

QUESTION 1
A user advises that a computer is displaying pop-ups when connected to the Internet. After updating and running anti-malware software, the problem persists and the technician finds that two rogue processes cannot be killed. Which of the following should be done NEXT to continue troubleshooting the problem?

A. Run msconfig to clean boot the computer
B. Run Event Viewer to identify the cause
C. Run System Restore to revert to previous state
D. Run Recovery Console to kill the processes

Answer: A

---

QUESTION 2
A technician is tasked with analyzing computer settings managed by Microsoft Group Policy configuration. The technician wants to print a report to an HTML file for offline review. Which of the following Windows command line tools would allow the technician to accomplish this task?

A. gpedit.msc
B. gpupdate
C. gpresult
D. gpmc.msc

Answer: C

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QUESTION 3
Virtual machines provide users with the ability to do which of the following?

A. Extend 32-bit machines to 64-bits
B. Share hardware resources
C. Increase the network download speed
D. Use less memory in the machine

Answer: B

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QUESTION 4
A technician has imported a .dll to fix a missing .dll issue on a PC. The application still does not run correctly and is reporting that the .dll is missing. Which of the following tools would the technician use to complete the import of the .dll?

A. gpresult
B. msconfig
C. regedit
D. gpupdate
E. regsrv32

Answer: E

---

QUESTION 5
Joe, a user, is using his smartphone for navigation while driving. As he drives, an icon frequently appears on the screen informing the user additional information is required to log in. Which of the following is causing this?

A. Unintended WiFi connections
B. Cellular data roaming notifications
C. Weak cellular signal
D. Unintended Bluetooth connections

Answer: A

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650-148 ISEE Cisco IronPort Sales Specialist — Email

Exam Number 650-148
Duration 45 minutes (25-30 questions)

Exam Topics
The 650-148 ISSE Cisco IronPort Sales Specialist — Email exam tests your knowledge of how to position and sell Cisco IronPort email security solutions.

Exam Topics
The following topics are general guidelines for the content likely to be included on the exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

---

QUESTION 1
Which of the following is a good feature to enable during email security appliance (ESA)
evaluations?

A. Bounce verification
B. Unwanted Market Message Detection
C. Mail Flow Central
D. Centralized Management

Answer: A

Explanation:

---

QUESTION 2
Your prospect says they aren't willing to make big changes to their networks to try a Cisco IronPort
solution. That's a problem because Cisco IronPort appliances can't be tested unless they are the
primary gateway or filter?

A. True for both ESA and WSA
B. False for both ESA and WSA
C. True for ESA but not WSA
D. True for WSA but not ESA

Answer: B

Explanation:

---

QUESTION 3
Most of the features on the M-Series management appliance are specifically for

A. ScanSafe customers
B. Email Security Customers
C. Web Security Customers

Answer: B

Explanation:

---

QUESTION 4
Multi-scan is associated with which of the following?

A. Anti-Spam Engine
B. Reputation Filtering
C. Anti-Virus Engine

Answer: C

Explanation:

---

QUESTION 5
When deciding which size appliance to recommend, which of the following should you take into
account?

A. Number of interfaces being deployed
B. Number of users
C. Number of sub-networks

Answer: B

Explanation:

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Exam MB6-886 Microsoft Dynamics AX 2012 Process Manufacturing Production and Logistics

Published: March 23, 2012
Languages: English
Audiences: Information workers
Technology: Microsoft Dynamics AX 2012
Credit toward certification: MCTS

Skills measured
This exam measures your ability to accomplish the technical tasks listed below. The percentages indicate the relative weight of each major topic area on the exam. The higher the percentage, the more questions you are likely to see on that content area on the exam. View video tutorials about the variety of question types on Microsoft exams.

Please note that the questions may test on, but will not be limited to, the topics described in the bulleted text.

Do you have feedback about the relevance of the skills measured on this exam? Please send Microsoft your comments. All feedback will be reviewed and incorporated as appropriate while still maintaining the validity and reliability of the certification process. Note that Microsoft will not respond directly to your feedback. We appreciate your input in ensuring the quality of the Microsoft Certification program.

If you have concerns about specific questions on this exam, please submit an exam challenge.

If you have other questions or feedback about Microsoft Certification exams or about the certification program, registration, or promotions, please contact your Regional Service Center.

Prepare for process manufacturing (13%)
Understand process manufacturing concepts
Define process manufacturing prerequisites, differentiate between formula items and bill of materials (BOM) items, create a product at enterprise level, create and apply a product template
Set up fields related to process manufacturing
Set up fields related to catch weight, item model group, tracking dimension group, shelf life, production type, approved vendor, packaging for bulk and packed items, batch attributes, and compliance

Preparation resources
Introduction to process manufacturing production and logistics [Microsoft Dynamics AX 2012]
Setting up and maintaining batch attributes [Microsoft Dynamics AX 2012]
Setting up and maintaining bills of materials [Microsoft Dynamics AX 2012]

Manage formulas and batch orders (14%)
Understand formula concepts
Production types used in released products, difference between formula item and planning item, definition of lines and versions, access and use the Formula designer and Formula forms from different forms, use formulas and routes in multi-site production environments
Manage formula versions
Control formula versions by date, quantity, or site; create a formula with versions; use a plan group to substitute items; use step consumption functionality
Set up and enhance formula calculations
Define variances impacting batch order costing; define prerequisites for a formula calculation; set up a costing version, calculation group, cost group, or costing sheet; create and activate item prices in the costing version; allocate costs to co-products; distribute the burden for by-products
Calculate and estimate prices
Define variances that impact batch order costing, calculate cost price and sales price for formula items, open and use the Formula calculation form from different forms, review formula calculation details, perform batch order costing of planned co-products and by-products, enter and allocate costs to unplanned co-products and by-products, assign standard costing to formula items and co-products, estimate price for formula items from a sales order
Process batch orders
Define the batch order life cycle, create a batch order, process a batch order in the Batch order form; process a batch order by using the Manufacturing Execution System (MES) functionality, define the purpose and benefits of MES, explain MES registration types, clock in and clock out, start a job in batch order, report feedback about jobs in batch order, bundle jobs

Preparation resources
About formulas [Microsoft Dynamics AX 2012]
Create multiple versions of a formula [Microsoft Dynamics AX 2012]
Setting up and maintaining batch orders [Microsoft Dynamics AX 2012]

Manage master planning (12%)
Perform master planning
Set up master planning specific to process manufacturing, define prerequisites for multi-site master planning, set up multi-site master planning, set up master planning across sites within a legal entity
Perform intercompany planning
Define intercompany planning, set up an intercompany planning group, create an intercompany purchase order, create an intercompany sales order, configure intercompany direct deliveries
Plan co-products
Create and use a planning item, create and use a planning formula

Preparation resources
Master planning
About creating intercompany purchase orders or sales orders in several companies [Microsoft Dynamics AX 2012]
Setting up and maintaining co-products and by-products [Microsoft Dynamics AX 2012]

Manage containerized packaging and catch weight, and integrate with warehouse management (12%)
Set up containerized packaging
Identify purpose and benefits of containerized packaging, convert bulk items, create a formula for a packed item, identify a bulk item on a formula version
Manage consolidated orders
Identify advantages of consolidated orders, firm or consolidate a planned batch order, add a batch order to or remove a batch order from a consolidated batch order, process consolidated batch orders, review the consolidated on-hand inventory
Set up catch weight items
Define preconditions for catch weight items, set up a catch weight item, set up a partial visibility or full visibility catch weight item
Create catch weight transactions
Create a purchase agreement, sales agreement, purchase order, or sales order in a catch weight unit; enter a delivery schedule on the purchase order line or sales order line in a catch weight unit; create a supply forecast in a catch weight unit; view net requirements in a catch weight unit; view pegging requirements in planned orders in a catch weight unit; create shipment staging or output orders in a catch weight unit; view on-hand inventory for a catch weight item
Incorporate catch weight in advanced warehouse management functions
Configure catch weight products for use with advanced warehouse management functions, perform inbound and outbound processes using catch weight units
Manage reservations in advanced warehouse management functions
Set up for reservation in process manufacturing, reservation principles specific to process manufacturing, sort reservations in the shipment process, reserve inventory specific to process manufacturing, set up automatic batch reservation

Preparation resources
Setting up and maintaining consolidated batch orders [Microsoft Dynamics AX 2012]
Setting up and maintaining catch weight items [Microsoft Dynamics AX 2012]
Set up warehouse reservations [Microsoft Dynamics AX 2012]

Manage lot and batch control and batch attributes (11%)
Manage batch disposition codes
Define prerequisites for batch disposition codes, set up prerequisites for batch disposition codes, configure a batch disposition code, define batch disposition master fields, reset a batch disposition code
Configure shelf life for items
Set shelf advice, shelf life, and best before dates; process shelf life-related queries; update shelf advice, expiry date, and best before dates; set up shelf life in master planning; configure customer sellable days; plan First Expiry-First Out (FEFO) date–controlled formula items
Create and maintain batch attributes
Create a batch attribute, add values to an enumerate type batch attribute, update a batch attribute, create a batch attribute group
Assign batch attributes
Assign product-specific or customer-specific batch attributes, reserve batches by attributes

Preparation resources
Create a batch disposition code [Microsoft Dynamics AX 2012]
Set up an item as a shelf life item [Microsoft Dynamics AX 2012]
Assign batch attributes to a potency item [Microsoft Dynamics AX 2012]

Manage vendor information (10%)
Set up and maintain approved vendors for products
Set up an Approved Vendor List (AVL) in the item model group, set up an AVL check method, authorize approved vendors, add an approved vendor to an item, delete an approved vendor from an item, change the effective date or expiration date for an approved vendor
View and validate approved vendor information
View approved vendors by item, view approved vendors in various modules and forms, view approved vendor expiration, inquire on an approved vendor’s items in various forms

Preparation resources
Setting up and maintaining approved vendors [Microsoft Dynamics AX 2012]
Approved vendor list configuration key (PdsAVL) [Microsoft Dynamics AX 2012]
Working with approved vendors [Microsoft Dynamics AX 2012]

Manage commodity pricing (10%)
Set up commodity pricing
Set up commodity pricing default parameters, set up commodity pricing in the inventory and warehouse management parameters
Set up a pricing calculation for a commodity item
Define the commodity pricing cycle, create price and margin data, create a pricing template, use a quantity and margin template, calculate the cost and sales price of an item

Preparation resources
Setting up and maintaining commodity pricing [Microsoft Dynamics AX 2012]
Set up commodity cost basis pricing for a pricing calculation [Microsoft Dynamics AX 2012]
Set up commodity pricing default parameters [Microsoft Dynamics AX 2012]

Manage product compliance (10%)
Set up and maintain product compliance
Define product compliance terms, set up for product compliance, set up restricted products, set up regulated products, set up a product safety data sheet (PSDS)
Implement product compliance
Associate product compliance to released products, validate PSDS information in purchase orders and sales orders

Preparation resources
Setting up and maintaining product compliance [Microsoft Dynamics AX 2012]
Set up product compliance parameters [Microsoft Dynamics AX 2012]
Product compliance configuration key (PdsMRC) [Microsoft Dynamics AX 2012]

Manage rebates (9%)
Set up rebates and rebate groups
Define the rebate process cycle, define prerequisites for rebates, set up rebates, set up rebate program types
Create rebate groups
Create customer rebate groups, create customer Trade and Merchandising Allowance (TMA) groups, create item freight groups, create item rebate groups
Create rebate agreements
Create a rebate agreement based on customer and item relationships, create a rebate agreement based on customer and item rebate groups
Set up rebate processing
Define the rebate process cycle, cumulate rebates, approve rebates, process rebates, purge rebates

Preparation resources
Create a customer rebate group [Microsoft Dynamics AX 2012]
Create a customer rebate agreement [Microsoft Dynamics AX 2012]
Rebates configuration key (PdsRebate) [Microsoft Dynamics AX 2012]

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QUESTION 1
Which of the following statements about implementing product compliance in Microsoft Dynamics AX 2012 are true? (Each correct answer is a complete solution. Choose three.)

A. Regulated products can be defined in Microsoft Dynamics AX 2012.
B. Safety data sheets can be created in Microsoft Dynamics AX 2012.
C. Restricted products can be defined in Microsoft Dynamics AX 2012.
D. Safety data sheets can be stored in Microsoft Dynamics AX 2012.

Answer: A,B,C

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QUESTION 2
A customer requests information about the physical and chemical properties of a product and the recommended precautions for handling storage and disposal of the product. Which of the following should you provide to the customer?

A. Restricted products regional list
B. product safety data sheet
C. product attributes list
D. Regulated products regional list

Answer: B

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QUESTION 3
You are implementing product compliance in Microsoft Dynamics AX 2012. What is the purpose of the Archive directory as it relates to document handling?

A. to define the archive criteria
B. to describe the type of documents stored
C. to define the file type
D. to define the path to the document storage location

Answer: D

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QUESTION 4
You need to ensure that a notification is sent to the compliance manager when a sales order is entered for a product if the corresponding product safety data sheet has expired. Which product compliance parameter should you set?

A. Expiry advice interval in purchase
B. Expiry advice interval in sales
C. Expiry in purchase
D. Expiry In sales

Answer: D

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QUESTION 5
In Microsoft Dynamics AX 2012which of the following describes a reported product?

A. An item that requires continuous compliance.
B. An item that is sourced through intercompany planning.
C. An item with distribution that is limited or constrained by a government authority.
D. An item that is regulated by national regional and local authorities.

Answer: D

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The best jobs are in tech, and so is the job growth

All signs point to continued growth in IT hiring and salaries, even for humble jobs like tech support

If you thought that humble support technician was going the way of the telephone operator, you are in for a pleasant surprise. Job openings for the man or woman who picks up the phone when you call the help desk soared last year, and that job is now one of the fastest-growing occupations in IT.

That fact is one of the hidden nuggets in a very bullish report by CompTIA, an industry group that issues certifications and follows trends in the industry. (CompTIA’s report is based in large part on a survey of 649 selected companies, ranging from mom-and-pop shops to members of the Fortune 500.)

The 46-page report projects that IT spending in the United States will grow by 5.1 percent this year and represent more than $1 trillion in hardware, software, and services. That growth number is several percent points higher than estimates by IDC and Gartner, but even their less-bullish data indicates a significant expansion in IT.

In 2014, IT employment grew by 2.4 percent. Although that doesn’t sound like much, it represents more than 100,000 jobs. If the projections by CompTIA and others hold up, the economy will add even more this year.

Tech dominates the best jobs in America
A separate report by Glassdoor, a large job board that includes employee-written reviews of companies and top managers, singled out 25 of the “best jobs in America,” and 10 of those were in IT. Judged by a combination of factors -- including earnings potential, career opportunities, and the number of current job listings -- the highest-rated tech job was software engineer, with an average base salary of $98,074.

In the last three months, employers have posted 104,828 openings for software engineers and developers on the Glassdoor job site, though many are no longer current. (Glassdoor combines the titles of software developers and software engineers, so we don't know how many of those positions were just for engineers.)

The highest-paid tech occupation listed on Glassdoor is solutions architect, with an average base pay of $121,657.

Looked at more broadly, the hottest tech occupation in the United States last year was Web developer, for which available jobs grew by 4 percent to a total of 235,043 jobs -- a substantial chunk of the 4.88 million employed tech workers, according to the U.S. Bureau of Labor Statistics.

As for tech support, jobs in that occupation increased by 2.5 percent to 853,256, which is a bit more than overall tech job growth of 2.4 percent.

Taken together, the two new reports provide more evidence that we can expect at least another year of buoyant employment prospects in IT -- and give rough guidelines of the skills you need to get a great job and the potential employers you might contact.

Hiring across the economy
Most striking is the shift in employer attitudes over the last year or two, says Tim Herbert, CompTIA’s vice president of research. “There’s less concern about the bottom dropping out,” he said. Even worst-case estimates by employers are not at all bad, he adds.

The survey found that 43 percent of the companies say they are understaffed, and 68 percent say they expect filling those positions will be “challenging or very challenging.” If that’s the case, supply and demand should push salaries even higher.

One of the most positive trends in last year’s employment picture is the broad wave of IT hiring stretching across different sectors of the economy. Companies that posted the largest number of online ads for IT-related jobs were Accenture, Deloitte, Oracle, General Dynamics, Amazon.com, JP Morgan, United Health, and Best Buy, according to Burning Glass Technologies Labor Insights, which tracks online advertising.

“Information technology now pervades the entire economy,” says CompTIA’s Herbert. What’s more, technologies like cloud computing and software as a service are cheap enough and stable enough for small and medium-sized businesses to adopt, which in turn creates even more job opportunities, he notes.

A year from now, a list of the IT occupations that grew the fastest in 2014 will likely be quite similar, says Herbert.

There are plenty of issues that are of concern in the technology industry, but for now, employment is a very bright spot.

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Microsoft's November Windows 10 update screwed up some users' privacy settings

The company has released a fix, and plans to put things back for affected users

People who updated to the latest Windows 10 update may want to double-check their settings. Microsoft revealed Tuesday that it took the previous update (which was released on November 12) down from the Internet the day before because of a problem that reset some users' privacy settings when installed.

The bug reset settings on affected devices to make it easier for advertisers to track users across applications, and allow devices to share users' information with wireless gizmos like bluetooth beacons that don't explicitly pair with a PC, tablet or phone.

Microsoft released a fix on Tuesday, so anyone installing the update now shouldn't be affected by the bug. What's more, the company said in an emailed statement that those people who had their settings changed will have them restored to the correct configuration over the coming days. However, Microsoft won't say how it plans to do that yet.

The company said in its statement that the problem affected "an extremely small number of people who had already installed Windows 10 and applied the November update." It's not clear what triggered the bug, however.

The good news in all this is that Microsoft has fixed the problem after it became apparent. The bad news is that the company released an update that changed settings users rely on to maintain their privacy.

All of this comes at a time when users have heightened concerns about what data Windows 10 collects on users and shares with Microsoft. The company offers settings to stop that collection (except for telemetry data that it thinks isn't a privacy issue), but all those settings are for naught if bugs render them useless.

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74-338 Lync 2013 Depth Support Engineer

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QUESTION 1
You work for a company named ABC.com. Your role of Lync Administrator includes the
management of the Microsoft Lync Server 2013 infrastructure.
Two Windows Server 2012 servers named ABC-DB01 and ABC-DB02 run SQL Server 2012.
ABC-DB01 and ABC-DB02 host a mirrored database for the Lync Server Central Management
Store (CMS). ABC-DB01 currently has the principle database and ABC-DB02 currently has the
mirror database. The mirrored database does not use a witness instance.
You need to manually failover the mirrored database to enable you to perform maintenance on
ABC-DB01.
Which of the following Windows PowerShell cmdlets should you run?

A. Invoke-CsPooIFailover
B. Invoke-CsManagementStoreReplication
C. Invoke-CsBackupServiceSync
D. Invoke-CSManagementServerFailover

Answer: D

Explanation:

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QUESTION 2
You work for a company named ABC.com. The company has a Microsoft Lync Server 2013
infrastructure that includes two Lync Server pools. Your role of Lync Administrator includes the
management of the Microsoft Lync Server 2013 infrastructure.
An Edge server named ABC-Edge1 is configured to use a pool named ABC-LyncPool1.ABC.com
as its next hop. You plan to failover to a second pool named ABC-LyncPool2.ABC.com. Before
failing over the pool, you need to reconfigure the next hop for ABC-Edge1 to be ABCLyncPool2.
ABC.com.
Which of the following Windows PowerShell cmdlets should you run?

A. Set-CsEdgeServer
B. Set- CsAVEdgeConfiguration
C. New-CsEdgeAllowList
D. Set-CsAccessEdgeConfiguration
E. Move-CsApplicationEndpoint

Answer: A

Explanation:

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QUESTION 3
You work for a company named ABC.com. The company has two Active Directory sites in a
single Active Directory Domain Services domain named ABC.com. Your role of Lync
Administrator includes the management of the Microsoft Lync Server 2013 infrastructure.
The Lync infrastructure consists of a single pool named ABC-LyncPool1.ABC.com.
You have been asked to design a disaster recovery (DR) plan in the event of a failure of ABCLyncPool1.
ABC.com. Part of the DR plan would be to configure a backup pool.
Which three of the following Windows PowerShell cmdlets would you need to run to recover the
CMS (Central Management Store) and the Lync user accounts? (Choose three)

A. Set-CsManagementServer
B. Install-CsDatabase
C. Set-CsLocationPolicy
D. Move-CsManagementServer
E. Invoke-CSManagementServerFailover
F. Invoke-CsPoolFailover

Answer: B,D,F

Explanation:

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QUESTION 4
You work for a company named ABC.com. The company has a single Active Directory Domain
Services domain named ABC.com. The company has a datacenter located in New York.
The New York datacenter hosts two Microsoft Lync Server 2013 pools named ABCLyncPool1.
ABC.com and ABC-LyncPool2.ABC.com. ABC-LyncPool1.ABC.com hosts the CMS
(Central Management Store). All of the company’s 70,000 users are enabled for Lync. Your role
of Lync Administrator includes the management of the Microsoft Lync Server 2013 infrastructure.
The servers in ABC-LyncPool1.ABC.com suffer irreparable hardware failure. You need to recover
the Lync environment by failing over ABC-LyncPool1.ABC.com. All users will be hosted
permanently on ABC-LyncPool2.ABC.com.
Which of the following Windows PowerShell cmdlets should you run? (Choose all that apply)

A. Invoke-CSManagementServerFailover
B. Invoke-CsPoolFailover
C. Invoke-CsManagementStoreReplication
D. Invoke-CsPoolFailover
E. Move-CsManagementServer
F. Install-CsDatabase

Answer: D,E,F

Explanation:

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QUESTION 5
You work for a company named ABC.com. Your role of Lync Administrator includes the
management of the Microsoft Lync Server 2013 infrastructure.
You receive reports from users that they are sometimes unable to make outbound calls. You
discover that the failures are caused by there being no available trunks.
To help troubleshoot the issue, you plan to run performance monitor counters to monitor the total
number of calls and the total number of inbound calls to determine trunk usage.
Against which server should you run the performance monitor counters?

A. Edge Server
B. Front End Server
C. Database Server
D. Mediation Server

Answer: D

Explanation:

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